Ambient Assisted Living – Fundamental UX Research

The majority of older people want to age in their own living environment and not in a nursing home. But more often than not, older people living at home alone are not able to cope with everyday life anymore without external help. This is where digitization promises a big potential, […]
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Don’t forget the basics

Your product is innovative, the features cause excitement, and it’s also visually appealing? If the basics, however, are insufficient, this can easily kill a good user experience and scare customers away permanently. Here’s what happened to myself. It was May 2018 – Apple Pay has already been live for four […]

Slipping into the role of the user with expert evaluation

Do I always need a classic UX test? Successful websites convince their users with a good usability. Ease of use and good preparation of information are the basic conditions for a high conversion rate. In order to optimize the usability of a website, the direct feedback of the users is very […]

What is the difference between UX and usability?

User experience and usability are two terms that have some overlapping points, but still do not mean the same thing. Both terms focus on user satisfaction when dealing with digital, physical or analog products. Usability as a quality attribute Usability refers to the user-friendliness or usability of systems or products […]

UX basics to go: Prototypes

In the category UX basics to go we present different user experience and usability terms. Exactly the right thing for everyone who wants to acquire basic knowledge about UX very quickly. Today we look at: prototypes Prototype… what are you thinking of when hearing that term? Cars? Or maybe robots? That is […]

UX basics to go: Affordance

In the category UX basics to go we present different user experience and usability basic terms. Exactly the right thing for everyone who wants to acquire basic knowledge about UX very quickly. Today we look at: Affordance Those who listen to a well-founded discussion about usability will sooner or later […]

Facit Digital offers User Experience Seminar

Usability? Sure, I know what that is. What exactly? Hm… Usability and user experience are the buzzwords of recent years. You don’t have to be an expert to be aware of the importance of usability of products or digital applications. Nevertheless, many people ask themselves what exactly is behind the […]

Secure passwords and user experience – a tricky relationship?

How to make the login process easier for users Hacker attacks and data leaks as well as the GDPR implementation have raised the awareness for data security issues in society. Nevertheless, only very few internet users use really secure passwords. We therefore collected some tips on how you as a […]
Jobs to Be Done

Jobs to Be Done – Examining user requirements product-independently

Jobs to Be Done (JTBD) is an approach to interviewing and researching user needs. Instead of investigating the use and properties of products or services, the method focuses on the users’ original problems – their “jobs”. Users don’t just buy a product. Users “hire” products or services to solve a […]

Inside Facit Digital – or: what it means to work as an UX Consultant

From now on Facit Digital employees will be introduced regularly under the heading “Inside Facit Digital”. In this interview they describe how they came to Facit Digital, what they do every day and what is special about working in user experience research. Making a start: Florian Völkl, Senior Consultant 1. […]