26.10.2018

UX Basics to go: Affordance

In the category UX Basics to go we present different user experience and usability basic terms. Exactly the right thing for everyone who wants to acquire basic knowledge about UX very quickly. Today we look at: Affordance Those who listen to a well-founded discussion about usability will sooner or later […]
9.10.2018

Facit Digital offers User Experience Seminar

Usability? Sure, I know what that is. What exactly? Hm… Usability and user experience are the buzzwords of recent years. You don’t have to be an expert to be aware of the importance of usability of products or digital applications. Nevertheless, many people ask themselves what exactly is behind the […]
7.08.2018

Secure passwords and user experience – a tricky relationship?

How to make the login process easier for users Hacker attacks and data leaks as well as the GDPR implementation have raised the awareness for data security issues in society. Nevertheless, only very few internet users use really secure passwords. We therefore collected some tips on how you as a […]
27.07.2018
Jobs to Be Done

Jobs to Be Done – Examining user requirements product-independently

Jobs to Be Done (JTBD) is an approach to interviewing and researching user needs. Instead of investigating the use and properties of products or services, the method focuses on the users’ original problems – their “jobs”. Users don’t just buy a product. Users “hire” products or services to solve a […]
29.03.2018

Inside Facit Digital – or: what it means to work as an UX Consultant

From now on Facit Digital employees will be introduced regularly under the heading “Inside Facit Digital”. In this interview they describe how they came to Facit Digital, what they do every day and what is special about working in user experience research. Making a start: Florian Völkl, Senior Consultant 1. […]
8.03.2018

Ethnographic studies: The foundation of successful products

Recognition of user needs in everyday life An ethnographic study is particularly useful if precise user needs in everyday life should be investigated. Many problems often only occur in the real usage environment when other factors make an impact on usage. Surveys or classical interviews are not useful in this […]
10.01.2018

User experience with voice user interfaces – a diary study using Amazon Echo as an example

Voice user interfaces are in no way a new phenomenon. Siri has been on the market since 2011. However, with the seemingly omnipresent advertising for Amazon Echo, the topic is now more relevant than ever. Competitors of the Echo are very active in this field, too. Google with Assistant, Microsoft […]
7.11.2017
Facit Digital UX Fails

Facit Digital Top 10 UX Fails – Experiences from 10 Years of User Experience Research

Facit Digital turns 10! Ten years of user research have given us an almost inexhaustible pool of UX dos and don’ ts. Many UX trends have come, some have remained, others have disappeared quickly. Here are our Top 10 UX Fails from 10 years of research at Facit Digital (and […]
7.11.2017

UX Fail #1: Look at this! Listen to this!

For years now, the automatic playing of video and audio has been one of the most annoying aspects of websites – yet in spite of this, it’s still thought that users are willing to accept it. What’s the problem, exactly? The automatic playing of content takes the decision out of […]
7.11.2017

UX Fail #2: Fast or slow food overview?

Burger menus have established themselves on mobile devices as helpful navigation elements; on a desktop they considerably slow down people’s ability to find their way around and assimilate information. What’s the problem, exactly? When it comes to large displays, all the visible content – such as texts and images – […]